w6.0.12 | c6.0.57.10
PROD | u6.1.6
 

 

Frequently Asked Questions About Our Products And Services


Can I track the status of my gene synthesis order?

You can track the order status as well as the delivery status if you have placed your order via our Ecom system. In your personal Ecom account all your order data are stored.

Find your order history via the "my orders" button where you can track the process status of your orders at any time and download your order confirmations and delivery notes of a period of two years.

In case of any questions please contact our Customer Support Team.

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